Webhooks

Webhooks let you receive real-time HTTP POST notifications when events happen in your OutPilot account.

Setup

1. Go to Settings > Webhooks
2. Click Add Endpoint
3. Enter your HTTPS URL and select the events you want to receive
4. Save — OutPilot will send a test ping to verify your endpoint

Payload format

{
  "event": "lead.replied",
  "timestamp": "2026-03-26T10:30:00Z",
  "data": {
    "lead_id": "lead_abc123",
    "campaign_id": "camp_xyz789",
    "message": "Thanks for reaching out!"
  }
}

Retry policy

Failed deliveries (non-2xx response) are retried up to 5 times with exponential backoff.